Customer Relations Representative - State Farm Agent Team Member San Antonio, TX

Customer Relations Representative - State Farm Agent Team Member

Full Time • San Antonio, TX
Responsive recruiter
Replies within 24 hours
*Bilingual Spanish Position*

Necesito a alguien que hable seguros con fluidez

About our Agency:

With 46 years of experience with State Farm—starting as an agent in 1988 after nearly a decade working in an agent's office—I have built a high-performing agency that consistently strives for excellence. Our team has earned prestigious awards like President’s Club and Ambassador Travel, a testament to our dedication to outstanding service.

We set high standards for our office and are looking for individuals with exceptional attention to detail who are eager to learn and grow. Coaching and training are a priority, with support from me, our office team leaders, and outside coaches.

We offer valuable benefits, including a no-cost medical urgent care program (covering annual exams and more), a 401K plan after six months, and ongoing coaching and development opportunities. Our team enjoys regular lunches together and participates in incentive programs throughout the year to recognize hard work and achievements.

If you’re looking for a supportive, growth-oriented environment, we’d love to have you on board!

Responsibilities:

  • Establish and maintain customer relationships, with a focus on onboarding new customers.
  • Conduct needs-based reviews to educate customers about insurance options.
  • Provide exceptional customer service through effective communication, primarily over the phone.
As an Agent Team Member, you will receive:

  • 401k
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential and opportunity for advancement within the agency
  • License reimbursement
Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Outgoing and friendly personality with a great phone presence
  • Detail-oriented and proactive in problem-solving
  • Ability to learn and utilize computer functions
  • Ability to work effectively in a team environment
  • Licensing will be required.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation: $15.00 - $22.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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